Getting started
What do I need to sign up?
Your NPI and state license number. That’s it — no EHR, no contract, no credit card.
How long before I can write my first prescription?
Signup takes about two minutes. Most state licenses are verified within one hour. You’ll get an email the moment you’re cleared to prescribe.
Do I need an EHR?
No. eNavvi runs as a standalone prescribing tool. You can document the encounter right alongside the prescription. Medication history data can also be pulled into your EHR where participation allows.
What does it cost to start?
Non-controlled ePrescribing is free, permanently. EPCS is a paid add-on.
Verification and identity
Why do I have to verify my identity?
Because every prescriber on eNavvi is identity-proofed and license-verified, pharmacies receiving your prescriptions know exactly who wrote them. Verification is what makes the prescription land cleanly.
What does verification actually involve?
Identity proofing to NIST IAL2 plus primary-source state-license verification, all during signup. Nothing to schedule, nothing to mail in. DEA verification is handled separately if you register for EPCS — about 24 hours.
What if my state takes longer than an hour?
Some state boards respond more slowly than others. There’s nothing further for you to do — we email you the moment you’re cleared.
I’m licensed in more than one state. How does that work?
Add each license to your account. Each is verified separately, and you can prescribe in a state as soon as that license clears.
Prescribing and pharmacies
Which pharmacies can I send to?
Any U.S. pharmacy — retail chains, independents, and compounders — through established e-prescribing networks and direct pharmacy integrations.
How is the pharmacy chosen?
You or your patient choose it. eNavvi doesn’t rank, feature, or favor any pharmacy — pharmacy search is neutral and directed by you.
Can I see a patient’s medication history?
Yes. Fill history and active medications appear inside the prescribing flow.
Where do my notes live?
Alongside the prescription. You document the visit where you prescribe, not in a second system.
Controlled substances and EPCS
Do I need EPCS?
Only if you prescribe controlled substances. Everything else works on the free tier.
What does EPCS signing require?
Identity proofing plus biometric two-factor signing at the moment you sign.
EPCS is currently in Beta, with general availability in August 2026.
Which schedules are supported?
Schedules II–V.
What do the paid tiers buy?
$20 a month adds Drummond-certified EPCS to a Core account, so you can send Schedule II-V controlled substances. $30 a month is the Practice tier — EPCS included, plus everything you need to run a practice: multi-state licensing, staff and admin roles, a practice-level BAA, data sharing across your tools, and no ads.
Pricing and billing
What’s actually free?
Retail ePrescribing, medication history, and encounter documentation. Free permanently, not a trial.
Are there per-prescription fees?
No. No prescription fees, no transaction fees, no setup fees.
Is there a contract or minimum?
No. EPCS is month-to-month.
Compound prescribing
How is compound prescribing different here?
Compounds are sent as structured prescriptions with full ingredient detail, not as free text in a notes field — so the pharmacy receives something it can parse rather than interpret.
Can I send compounds to any compounding pharmacy?
Yes. Compound routing follows the same neutral pharmacy search as everything else.
Security, privacy, and compliance
Is eNavvi HIPAA compliant?
Yes.
What certifications does eNavvi hold?
Drummond-certified EPCS, Surescripts Network Alliance certification, a SOC 2 Type 2 attestation, and native NCPDP SCRIPT v2023011 support.
What does “native NCPDP SCRIPT v2023011” mean for me?
eNavvi is built on the version of the prescribing standard the industry must adopt, rather than migrating to it later. In practice: fewer rejected and reformatted prescriptions.
Do you sell prescriber or patient data?
No.
Is there an audit trail?
Yes. Every prescription carries an immutable record of who wrote it, who signed it, and where it went.
Partners and integrations
Can I embed eNavvi prescribing in my own product?
Yes — health-tech platforms and EHRs embed the prescribing pad so users never leave your interface. Talk to us.
Can an AI agent write prescriptions on eNavvi?
No. Agents submit structured proposals; a licensed prescriber reviews and signs every one inside a certified prescribing environment.
AI Connector — Pilot.
What is the AI Connector?
A proposal API for AI health companies. Your agent submits a structured prescription proposal, the prescriber reviews it, and nothing transmits without their signature.
AI Connector — Pilot.
What is Direct Listing for manufacturers?
A clearly labeled, opt-in program that gives manufacturer patient-access programs presence at the point of prescribing. It’s displayed separately from pharmacy search and never influences routing.
What does a partner integration cost?
It varies. Partner pricing depends on the integration, the volume and the support involved, so we scope each engagement and quote it directly.
verified prescribers already on eNavvi — every one identity-proofed and license-checked.


